Statements
A statement is a clear and concise expression of an idea, opinion, or fact. It is often used to convey information, present a position, or declare something formally.
It is our policy to treat everyone with respect and courtesy and we expect the same respect and courtesy in return. Any aggressive or inappropriate behavior towards staff will not be tolerated and will be dealt with seriously.
This Practice wants to ensure the highest standard of medical care for our patients. We understand that a General Practice is a trusted community governed by an ethic of privacy and confidentiality...
The processing of personal data in general practice is necessary in order to protect the vital interests of the patient and for the provision of health care and public health...
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint...
In order to provide for your care, we need to collect and keep information about you and your health on our records.
We retain your information securely.
We will only ask for what we need.
We never share it unnecessarily.
Inform us about any changes that we should know.
All staff sign a confidentiality agreement.
We may need to pass on information to health and social care professionals to provide the treatment and services you need. Only the relevant part of your record will be disclosed.
Personal information, including health information, can be disclosed in certain situations such as infectious diseases.
Patient information is used for research and audit in an anonymized or pseudonymized manner to improve services.
Medical certificates will only provide confirmation that you are unfit for work unless additional information is necessary and discussed with you.
It is common for GPs to discuss patient case histories for medical education. In such cases, the patient's identity is not revealed.